The Effective IT Trainer
Developing people’s IT user skills to ensure maximum learner recall and retention requires a specific style of training.
This practical three day course is designed for IT trainers and those who are required to instruct others in IT as a function of their job.
This course provides delegates with the information and knowledge required to design and deliver IT training, even when working within the confines of an official curriculum.
Course designed for
IT end user trainers with little or no experience who want to build their training delivery skills and techniques. This is a highly practical and participative course that will also suit those whose job requires them to instruct people of different abilities in IT, such as IT support or customer service team leaders.
Course Objectives
By the end of this course you will be able to:
- Design and deliver an effective IT training programme
- Identify IT knowledge gaps and write appropriate learning objectives
- Structure IT training session to maximise learner recall and retention
- Select and use suitable visual aids
- Develop your delivery style for IT training
- Check IT learning and understanding throughout training
- Build rapport with your learners.
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Team and Personal Development Courses
- Effective Working Relationships
- Advanced Skills for Trainers - Taking Trainers to the next level
- Train the Trainer
- Stress Management Coaching
- Making the Most of your Time
- Developing Effective Telephone and Virtual Communication skills
- Exceeding Client Expectations
- Communication Skills at Work
- Planning and Prioritising Your Working Day
- Rise to the Challenge
- Springboard
- Platinum Personal Development
- Life Coaching
- Balancing work and home
- Personal Image - Making an Impact
- Conquering your Stress
- The Assertive You - Building Confidence
- Effective Planning and Prioritising
- The Effective IT Trainer