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Planning and Prioritising Your Working Day

This highly practical programme recognises the time pressures faced by secretaries and administrators. They are required to be effective managers of their own time and workload, and often that of their manager/department or team.


This one day course reviews the key skills and techniques of effective planning and prioritising. Emphasis is placed on the importance of developing effective systems and procedures to support delegates own and their managers’/team’s daily activities to enable them to be more proactive.


Course designed for


Individuals who want to improve their personal effectiveness and performance.


Course Objectives


By the end of this course you will be able to:



  • Plan and prioritise your workload to ensure your own and your managers’/team’s objectives are achieved

  • Implement new systems to eliminate time wastage and enhance your own performance and that of your manager/team

  • Deal effectively with paperwork, telephone queries and interruptions

  • Identify and remove unnecessary ‘time stealers’

  • Plan to meet key deadlines that determine your success and that of your manager/team.



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