Managing and developing people
This course can be provided as an individual module or as part of the ILM Certificate in First Line Management.
Course designed for
This one-day course is designed for those individuals who are likely to become first line managers (team leaders or supervisors) or who are already in the role but have had little or no formal training
Course Objectives
By the end of this course you will be able to:
- understand how to motivate your team
- manage performance
- minimise stress within your team
- understand the benefits and how to implement performance leadership
- plan to recruit
- identify and Select the Right Person for the job
- maintain and manage discipline
- resolve conflict situations
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