Preparing for Change: Rise to the Challenge
This course aims to prepare secretaries or administration staff who are embarking on an uncontrolled change or assessment within their organisation and will assist in helping them to communicate their feelings and deal more effectively with the process of change.
Rise to the Challenge is tailored to meet the specific requirements of your Organisation.
Understanding the Change within your Organisation - the facts
- What is happening and Why?
- How will it affect you and your Organisation in the short term
- What are the long term gains for you and your Organisation
New Iniitiatives - your feelings
- Positive and Negative feelings about the new initiative
Dealing with change
- What does change mean to you?
- Reaction and experience with controlled and uncontrolled change
- The Kubler Ross 5 stage change theory
- Identifying your danger point
Developing your change strategy
- A change that hasn’t happened... yet
- Accepting responsibility for self development
- Building Confidence and Self Esteem
Motivation and Continuous Improvement and Development
- What motivates you?
- Understanding your learning style
- Continuous improvement and development
- Identifying your development needs
- Development plans
- How to set SMART objectives
- Monitoring your progress
- Revising your development plan
- Techniques for continuous improvement
Taking Action
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